Prepare for the ACA-925
Sessions begin on January 16th at 6:30 AM PST and run weekly until February 13th! We'll cover EVERYTHING you need to earn your "Jira Service Management Agent Essentials" certification.
Oh, did I mention they're free??
Register now and secure your spot
What you will learn in the webinar
We will cover EVERYTHING needed to earn your ACA-925 certification!
What is Jira Service Management?
We'll cover the basics of what JSM is and how it helps ensure agents can respond to and manager their work items.
Managing Tickets
Managing tickets is a BIG part of being an agent. We'll spend time exploring what options we have and how you can control the chaos.
Advanced Features
We'll look at some advanced features, like automations, and how they help you stay on top of things.
Write your awesome label here.
02 — Invest in yourself
Get certified
Earning a certification not only feels good, but it also clearly signals your focus and dedication to something!
Plus, you'll expand your skills and become a better support agent!
Plus, you'll expand your skills and become a better support agent!
Your Instructor
I've been in Information Technology my entire career, including building support desks from scratch. I look forward to learning with you!
Robert Hean
Instructor
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