Write your awesome label here.
Join us today

Master Jira Service Management

Are you using Jira Service Management (JSM), but not QUITE sure how it works? I've got you covered with this course that covers EVERYTHING you need to know about JSM (including everything you need to know the pass the ACP-420 Managing Jira Projects for Cloud exam offered by Atlassian.

Videos

Hours

Quizzes & Exams
Learn marketing with us

Join our course today and start learning immediately

This course doesn't just cover theory - you'll get hands on with Jira Service Management! Including topics like:

Agent-facing features

Decipher Service Level Agreements (SLAs) Queues and dashboards.

Customer-facing Features

Learn how to configure your customer portal, craft request types and use forms to gather information.

Space (Project) Admin Tools

Setup and configure on-call for incident response, learn Jira Query Language (JQL) to find work items and build out automations to improve your team.
Write your awesome label here.
TESTIMONIALS

Our students love us, and you will too!

We've taught over 44,000 students on various topics!
I came across with this course as I was looking for supplementary materials to prepare for the ACA-910 exam. Being someone who's already possesing deep understanding and experience in ITSM, I was lacking Atlassian and Jira foundations, which was my first target along the path. The course has assisted me to achieve my objective. It's very good structured and provides a seamless learning experience in my opinion. Update: Today I've passed the ACA-910 exam and thanks to Robert for preparing this helpful set of resources.

Sezer

Student
FAQ

You have questions, we have answers

We've put together a list of the most frequently asked questions by our students.

How do I sign up?

As soon as you join, you will be automatically enrolled in our school. If for any reason you are unable to log into your account, please contact our support team via email.

Can I get an Exam Voucher?

Yes! There is a version of this course that comes with an exam voucher (some terms apply).
There is, however, one that comes without the voucher.

Can I contact other learners?

You can message and network with other learners participating in your course, and we encourage you to do so, so you can support one another during your learning process.

Is there a free trial?

Yes - the ACP-420 course includes some free resources for you!
Join us and learn from the best

Ready to Master Jira Service Management?

We make it easy for you to sign up and start learning immediately.
Guaranteed Security using one of the most advanced encrypted systems on the market.
The information in this page is being processed and encrypted securely using industry-leading encryption and fraud prevention tools.
Created with