Set yourself up for success for the "Managing Jira Service Projects for Cloud" ACP-420 Certification
We'll be covering all the topics needed to earn the Jira Service Projects for Cloud certification offered by Atlassian. Sessions will be split over a 10ish week period, meeting regularly on Mondays at 6:30 AM PDT (GMT-7).
Note that this class is only PART of your prep! You'll also need to study on your own, get hands on experience and prepare!
I've also got a full-length companion course including quizzes, homework and more to help you prep, and a full-length course (exam voucher included!) below.
I also offer 1:1 private tutoring/instruction if you want it.
Note that this class is only PART of your prep! You'll also need to study on your own, get hands on experience and prepare!
I've also got a full-length companion course including quizzes, homework and more to help you prep, and a full-length course (exam voucher included!) below.
I also offer 1:1 private tutoring/instruction if you want it.
Register now to get reminders about sessions and study materials
What you'll learn in this series
This series of 10ish sessions will cover every aspect of the Managing Jira Service Projects for Cloud (ACP-420) certification. We'll touch on topics like:
Roles & Permissions
Project permissions are what someone can do in a project, but as a space admin you can't change them. You can, however, assign roles!
Customer-facing features
Learn how help desks, portals and requests help customers input tickets and track updates.
Agent-facing features
Master concepts behind SLA's, Queues and more to support your agents.
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02 — Invest in yourself
Certifications help boost your career
Earning a certification is a great way to boost your career as they prove what you know to others. Studying for them, however, will also help you round out your skills and fill in gaps you might have in your knowledge.
Meet your instructor
Get full-length practice exams and courses here!
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