ACA-910 Exam Retirement

If you’ve been planning to take the Atlassian Certified Associate - ITSM with Jira Service Management Foundations (ACA-910) exam, you’ll want to pay close attention. Atlassian recently announced that this certification is being officially sunset in June of 2026 to make way for a new replacement certificate.

Because this is a very popular entry point for IT professionals, I wanted to clear up exactly what this timeline looks like, how it affects your current credentials, and what it means for my preparation course.

Below is a quick FAQ to break down the details:

📅 When is this happening?

Time is ticking if you want to get this certification on your resume! The final deadlines are right around the corner:

• June 2nd: The absolute last day to register/sign up for the ACA-910 exam.

• June 12th: The final day available to actually sit for and take the exam.
  
  

🎓 What happens if I already have the certification (or pass it before the deadline)?

Don't worry—your hard work won't go to waste. Atlassian certifications are valid for two years (24 months) from the date you pass. If you already hold the badge or manage to earn it before June 12th, it will remain fully valid and recognized in the industry until its normal expiration date. However, once that two-year window closes, the certification cannot be renewed or extended, as the exam track will be gone.

📚 Is my preparation course still useful?

Absolutely, yes! While the exam is going away, the core knowledge is not.

The syllabus for this track covers critical foundations: 30% focuses on fundamental, tool-agnostic ITSM concepts and 70% dives deeply into how Jira Service Management (JSM) operates. Whether you are an agent or a help desk manager, understanding core workflows, automations, SLAs, and features like Assets or Statuspage is still essential to doing your job effectively.

🔮 What’s next?

I am actively keeping an eye on Atlassian's upcoming replacement certification track. I will look at how I can update the course to align with their new material as soon as those details are fully released.

In the meantime, if you want to lock in that 2-year badge, head over to the Atlassian portal and schedule your exam before the June 2nd signup cutoff!

Do you have any questions about the timeline or how to prepare for the final days of testing? Please feel free to reach out or leave a comment below—I’m here to help!