My Online Learning Courses

Click on the course name, or use the code DEC_BEST_2024 to get the best price on my courses.

Become the ultimate project team member!

Learn to recognize, and avoid, common pitfalls experienced in projects.

Most of us aren’t project managers - but understanding the basics makes things a LOT easier… learn them here!

Discover the building blocks of a knowledge base and apply them in hands-on exercises in Lucidchart and Confluence.

Learn how to search for, and find, tickets in Jira using Basic and Advanced searching (JQL) includes hands-on exercises!

Your complete guide to improving your soft skills as a Customer Support agent.

Discover the building blocks of HR data analytics and use them to help your organization thrive & make better decisions.

A detailed look at how to successfully run a User Acceptance Test (UAT). For project managers, developers, team members and more.

Post mortems help teams learn from every project or incident. Learn how to perform them, and build a culture of improvement.